One-Eyed Richmond Forum
Football => Richmond Rant => Topic started by: one-eyed on May 06, 2010, 08:24:07 PM
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Anyone else receive the members survey in their email?
Dear OE,
The Richmond Football Club is committed to helping Members receive great value and enjoyment from their Membership with the Club.
One of the ways this is achieved is by seeking stuff on how well the Club is meeting your needs in specific areas of your membership.
You are invited to share your thoughts and provide your valuable opinions in regards to your Richmond Football Club Membership by completing this short online survey.
This survey deliberately concentrates on specific areas of the Club's Membership offering rather than on-field performance of the football team. We understand that all Members want to see the football club win games and be successful on-field, however we would like to gain a better understanding of your feelings toward the other elements that contribute to your membershipexperience, such as the Member Reward and Recognition program. These are the areas that the Membership department has most control over.
To thank you for completing the survey you will be entered into the draw to win an invite for 2 people to the Presidents Function (valued at $600) in Round 16 where Richmond play North Melbourne. To be eligible for the prize, we kindly ask that you complete the survey by Friday May 19th. 2010
The Richmond Football Club genuinely appreciates your stuff and I encourage you to participate in this study to help ensure you are getting the most out of your Membership with the Club.
Sincerely
Cain Liddle
Membership & Supporter Operations Manager
Richmond Football Club
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Yep, got it today. Only takes about 15 minutes to complete.
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Yep, have filled it in almost every year but just deleted it this time
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Yep, got it and completed it.
Surprisingly this year it was very to the point and the questions asked very very much ideas that have been thrown around by posters on this forum and others about how the memberships should be composed (i.e. the issue of the "reward and recognition" and the other issue of how much membership merchandise do we actually want and need).
Impressed to be honest considering the last ones were just a bunch of "rank from 1-10" questions. Well done RFC, hopefully they get some quality data from it. :thumbsup