One-Eyed Richmond Forum
Football => Richmond Rant => Topic started by: Eat_em_Alive on October 02, 2017, 02:36:49 PM
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So tell me,
What have you bought, what are you planning on buying and what do you what to seen in terms of merch??
I have a feeling this Christmas is going to be a ripper!!
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just got back from the club and blew $300 bux and probably could have spent twice that.
Its a circus in the store but worth it.
2 little premiership cups for $50 each. Many Tee's, shorts, hats, footys, stickers, cup holder, stubby holders,
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Nothing for myself except for the magazine. Couldn’t believe they got it out so quick.
I felt bad for my son and mate who missed out in the ballot so I bought some tees for them. I will probably buy some stuff online.
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It's a circus
RFC selling GF T Shirts at Punt Rd for $45
Same T at Royal Melbourne Show today for $39
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Everything is top price at RFC - Pretty disappointing to treat fans like that.
Anyway Big cup (Always said I would) I love it its where I will see it everyday
Little cup
Limited edition Knight Premiers the GOLD one - Freakin awesome again (Came with the Richmond premiers record)
Going to get the Black Premiers CAP and Polo when out (Stuff grey, when do we ever wear grey...idiots)...Going to wear this idiot out so better get 2 :rollin
Oh and 51 first tattoo coming up - Not that silly emblem but an actual Tigers head snarling (It looks great believe me) and Ill incorporate Tigers 17 somehow -Something I always said I would do (Thought Id got away with that one - :rollin again)
BEST DAY EVER
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Think they might be selling stuff at the B&F tonight as well
Anyways
Will be ordering one of the watches as I collect watches ;D
And the Knight Poster is proudly hanging up in my office
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Gonna see if I can get my hands on a bit of Vlas' beard for keepsakes
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That's actually wrong Jack
It was cheaper than that plus you get 10% off if you're a member, which I'm
not sure they would offer you that at the show.
Plus I assumie less profit would go to the club as well.
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Spent similar to Francois - can you change your name?
Got a cup, couple of caps, stickers, DVD, t-shirts etc think staff were caught out to be honest.
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That's actually wrong Jack
It was cheaper than that plus you get 10% off if you're a member, which I'm
not sure they would offer you that at the show.
Plus I assumie less profit would go to the club as well.
Some people are never happy
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Club is certainly selling the DVD for more than you can buy it online on HUN shop
HUN shop = $30
RFC yesterday at the family day = $50 less discount = $45
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I'm assuming they'll keep printing up much of the merch over the off season? Going to hold off and make myself the easiest person to buy for this Christmas.
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Are they selling the Dusty wig.
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Has anyone else seen they will be releasing the Carlton Draught premiers cans shortly. I saw a photo of Rance with some but the CUB website is pox
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Has anyone else seen they will be releasing the Carlton Draught premiers cans shortly. I saw a photo of Rance with some but the CUB website is pox
tomorrow
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Has anyone else seen they will be releasing the Carlton Draught premiers cans shortly. I saw a photo of Rance with some but the CUB website is pox
tomorrow
ahh cool thanks taz
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Has anyone else seen they will be releasing the Carlton Draught premiers cans shortly. I saw a photo of Rance with some but the CUB website is pox
tomorrow
looks like i will be forced to drink that rubbish tomorrow
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Think they might be selling stuff at the B&F tonight as well
Anyways
Will be ordering one of the watches as I collect watches ;D
And the Knight Poster is proudly hanging up in my office
Have you seen Brandon's "premiers 2017" watch - by uncle jack? Not a bad looking watch.
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I went in straight after the game to get something for my 6 year old daughter and thank god they had a teddy bear with 2017 Premiers on it.
Was going to buy a stubby holder until I noticed it still had Lids' picture on it.
Had to fly home the next day, so will buy online.
But speaking of merchandise, I have suggested to the club a couple of times that maybe they should look at getting a Maurice Rioli DVD produced. I reckon it would be a best seller. Maybe include footage of his days at South Freo. Hope they or someone else might do that one of these days.
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Richmond supporters:
You now have a chance to own a Grand Final Game ball. only 48 are being made (as per our winning margin).
Full size, leather, all the Grand final artwork as per what they used in the game.
get in quick!
https://www.sherrin.com.au/shop-by-team/2017-premiers-ball/pre-order-2017-toyota-afl-grand-final-gameball-limited-edition.html
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cheers tigercast
just bought one
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https://premiership-tigerland.shopdesq.com/phase-one
https://premiership-tigerland.shopdesq.com/memorabilia
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anyone manage to grab the premiership tinny's?
Just went into BWS mentone and they said nothing has arrived yet.
wtf i thought it was available from today?
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anyone manage to grab the premiership tinny's?
Just went into BWS mentone and they said nothing has arrived yet.
wtf i thought it was available from today?
Ok so here's the deal and no bs either
It's in selected stores, i went to three today inclusing liqourland and dan murphys. They knew what i was talking about but all said the same thing.
"Yep i know which ones, not sure if we are getting them as they appear with delivery blah blah. Cant order, no holds or call"
:thumbsdown
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(https://pbs.twimg.com/media/DLR0amQVoAA7MB5.jpg)
https://twitter.com/BlueLabel_36/status/915484660729126912
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just picked a slab up from first choice liquor northland
max 1 per person but the guy in there said people were very rude and demanded 2/3 each
disgrace
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just picked a slab up from first choice liquor northland
max 1 per person but the guy in there said people were very rude and demanded 2/3 each
disgrace
Probably so they could on sell... pricks
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Well have ordered my new watch
Wont be available until late October
Bit ho hum in comparison to the beer i suppose :rollin
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just picked a slab up from first choice liquor northland
max 1 per person but the guy in there said people were very rude and demanded 2/3 each
disgrace
Hope they told them to stuff off! I'm going to my local probably tomorrow so I pray there's some left
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CUB releases limited edition Tigers cans
theshout.com.au
04 October, 2017
by Djackson
CUB has launched a limited edition Carlton Draught or ‘Richmond Draught’ Premiers can to celebrate the Tigers’ historic grand final win.
The limited edition cans are currently on their way out of the warehouse and will hit shelves in selected stores around Victoria from today.
CUB Senior Marketing Manager, Sian Sullivan, said: “With a historic victory like we saw on Saturday we thought we should definitely commemorate the occasion and give Tigers supporters something to remind them of the proud moment.
“Our team has worked incredibly hard to get the designs done and the cans coming off the line at our brewery and into the hands of fans as fast as possible.
“We originally looked at producing 10,000 limited edition cans but we soon realised we’d underestimated the Tiger army, so we’ve decided to increase that number to 30,000,” Sullivan said.
Richmond star Alex Rance was on hand at the CUB Abbottsford brewery to watch the first cases of Richmond Draught being canned and to add his autograph to a few.
“Just when we thought it couldn’t get any sweeter to toast the Tiger Premiership, along comes Richmond Draught to keep the celebrations flowing,” said Rance.
“Knowing how much Tigers fans love to celebrate, slabs of Richmond Draught won’t last long.”
The limited edition cans are printed in Richmond colours of yellow and black, and feature the final score for their 2017 Grand Final win and Norm Smith Medallist.
https://www.theshout.com.au/cub-releases-limited-edition-tigers-cans/
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Really, 30,000 cans is a pee in the ocean.
It's not a great beer by any stretch but what i witnessed this afternoon was like locusts ravaging a crop. :shh
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those slabs are selling for between 200-400 a pop now on ebay
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those slabs are selling for between 200-400 a pop now on ebay
Picked mine up today (local only just got them in).
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I managed to get a slab so I am content with that.
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So do they taste better ?
:lol
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those slabs are selling for between 200-400 a pop now on ebay
Picked mine up today (local only just got them in).
:thumbsup
even when i start drinking them i doubt il throw the can away
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So do they taste better ?
:lol
Of course they do!
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eBay users sell Grand Final turf, Dustin Martin’s rolled cigarette
Herald Sun
October 10, 2017
A SINGLE cigarette supposedly rolled by Dustin Martin is for sale for more than a deck of smokes, while other bizarre MCG Grand Final-related pieces are being flogged online.
A Champion Ruby cigarette claimed to be rolled by Brownlow medallist Dustin Martin after the Grand Final can be bought for $50 on eBay with a $17.55 postage fee.
“In mint condition. Genuine buyers only,” the cheeky ad reads.
(http://cdn.newsapi.com.au/image/v1/e8a43cee6f15d6253563c83de0da5e7d?width=650)
Would you buy a cigarette allegedly rolled by Dustin Martin? Image: eBay
There is still more than 24 hours left on the listing, which unsurprisingly, can’t be returned.
A piece of MCG Grand Final turf is also for sale on eBay to avid footy fans for just a lobster.
In the bizarre and often wacky world of eBay, one long-time user from Dandenong has put a piece of the allegedly used turf for sale on the website with bids beginning from $20.17.
While the turf is yet to attract any bids, there’s another five days left for punters to grab this patch of grass that was possibly even trodden on by Norm Smith medallist Dustin Martin and Richmond’s premiership heroes.
(http://cdn.newsapi.com.au/image/v1/710000a6ebd2a69359f9787eb982cf68?width=650)
A person is selling MCG turf from the Grand Final online. Image from eBay
(http://cdn.newsapi.com.au/image/v1/80618a1021e5cb1aef6b49e6b40049af?width=650)
Would you bid on this turf? Image from eBay
But it’s sheer speculation.
The post says it is “authentic grand final day turf”, but it’s a matter of taking the seller’s word.
A MCC spokesman said it could not be verified as MCG turf and did “not look like our product”.
“Anyone using public auction sites should be very wary of buying items that have not been authenticated,” he said.
A spokesman for HG Sports Turf, which supplies the pitch, was unable to verify if the turf was from the MCG.
(http://cdn.newsapi.com.au/image/v1/0be7a4a36517ce4742071fcc704eb80f?width=650)
Carlton Draught Richmond Grand Final Beer is selling for top dollar online. Picture: Supplied
(http://cdn.newsapi.com.au/image/v1/3395b9954f72683c348d85ff0383165f?width=650)
How much would you pay for a slab of this Carlton Draught? Picture: Supplied
For Tigers fans still celebrating, they can buy a slab of full sealed slab of the Carlton Draught
Richmond Tigers Grand Final beer for $400 from a seller in Lynbrook, or shop around on eBay for significantly cheaper slabs including one at $52.
If that’s not enough souvenirs to mark Richmond’s Grand Final win, buyers can pick up a reserved seat ticket stub from the September 30 clash for $5.50 on eBay.
But it’s that old saying, buyer beware.
(http://cdn.newsapi.com.au/image/v1/55ca8f93ebd507a7d51c55e0419ee234?width=650)
A Grand Final ticket stub is for sale. Picture: eBay
http://www.heraldsun.com.au/sport/afl/teams/richmond/ebay-users-sell-grand-final-turf-dustin-martins-rolled-cigarette/news-story/36d56731b81354bc9d5845e30d6f49d2
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Mate just grabbed 2 slabs from BWS Traralgon, a pallet just arrived.
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Was just thinking, there is a Dusty Wings landscape framed pic with the brownlow. Now they'll have to redo it with his norm smith and premiership medal.
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Anyone know if the club produces a DVD pack including games throughout the season?
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Anyone know if the club produces a DVD pack including games throughout the season?
Don’t think it was club release but Dogs had one for 2016 at JB. Don’t think it was bluray though. Stuff that peasant standard definition stuff.
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So what has this flag cost everyone?
For me the total is starting to accumulate:
$695 for limited edition 50 years at the MCG print by Jamie Cooper which is a great piece imho and totally worth it
$ 89 for framed herald sun poster
$ 40 for miniature premiership cup which has taken pride of place on the mantle piece.
I'm hoping that Jamie Cooper does a premiership print and I will buy that too if it comes out.
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So what has this flag cost everyone?
For me the total is starting to accumulate:
$695 for limited edition 50 years at the MCG print by Jamie Cooper which is a great piece imho and totally worth it
$ 89 for framed herald sun poster
$ 40 for miniature premiership cup which has taken pride of place on the mantle piece.
I'm hoping that Jamie Cooper does a premiership print and I will buy that too if it comes out.
So far just the cost of the three finals tickets for me and my dad, $3 HUN poster and a couple newspapers. Told everyone just get me premisership Merch for Xmas lol
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Told everyone just get me premisership Merch for Xmas lol
That is my hope as well.
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So what has this flag cost everyone?
For me the total is starting to accumulate:
$695 for limited edition 50 years at the MCG print by Jamie Cooper which is a great piece imho and totally worth it
$ 89 for framed herald sun poster
$ 40 for miniature premiership cup which has taken pride of place on the mantle piece.
I'm hoping that Jamie Cooper does a premiership print and I will buy that too if it comes out.
Without thinking about it too much I would say I'm up to about $700 not including game day
3 Slabs of a drink I would never touch $165
Dusty mini league 2d thing $160
Sherrin replica $180
Club merchandise tshirt for me and kids, 2 x mini premiership cup etc $300
Worth every cent though 👍
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approx $1000 in finals tickets
about $100 in media so far.
$300 in celebrations.
$400-$600 in planned merch
$600 in tattoos.
$100 in beer
Total approx $2,700
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Anyone had anything turn up yet?
I'm still waiting for club and Herald Sun merch
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Ticket was just under $400
HUN poster, magazines
Ordered merch of $400 from RFC store but not delivered as yet. The watch isn't due to be available until late Oct. So who knows when i will get it
Was at Highpoint today called in to the AFL Store and was incredibly disappointed to see the difference in pricing between what RFC is charging to what i could buy at the AFL store. Every single piece of merch / memorabilia cheaper at the store. Picked up one of those mini premiership cups for $50, RFC charging $55 after members discount
Sorry but not good enough RFC
As for the quality of the clothing = ordinary at best. At the store $35 for those Knight T-shirts (RFC charging $45) but poor quality. Seen tiolet paper thicker than the material in those T-shirts
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Bought the slab (half gone already) and that's it.
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I've gone a little cra cra but:-
Ticket
Mini cup
2xDVD
2xSlab
1xtop
2xkids cap
1xkids tee
Scarf
Towel
Boardies for kid
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Any lads on here wanted to pick up the Richmond Carlton cans but couldn't? I bought the slab but honestly only wanted to keep one can. I started drinking them but they taste like ass to me so if anyone knows someone that wants a six pack (I have 2 left) I can sell for cost price + shipping (depending where they live)
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'YELLOW & BLACK - A season with Richmond' by @KonradMarshall has arrived at the Tigerland Superstore
(https://pbs.twimg.com/media/DM8iY5rUIAAF-WZ.jpg)
https://tigerland.shopdesq.com/yellow--black-a-season-with-richmond
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Still waiting !!! ....just want the DVD so I can hear the alternate commentary - so sick of Bruce's pathetic call ( WTF is bubbling ball ) BT was pretty ordinary too - almost embarrassing.
My local AFL store had the DVD within days .
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I love it but after about Geez ...lots
An alternate commentary will put a new twist on it..
Gunna have to finally buy a Bluray I think
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Got DVD at store, quite liked SEN although Danny Frawley dummer than Lloyd Christmas
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I can't wait to get my hands on that book , the content that was released earlier waa incredibly juicy.
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Still waiting !!! ....just want the DVD so I can hear the alternate commentary - so sick of Bruce's pathetic call ( WTF is bubbling ball ) BT was pretty ordinary too - almost embarrassing.
My local AFL store had the DVD within days .
Have tried it with alternate commentary. It doesn't quite synch up with the play unfortunately. Tried 3AW for half a quarter before it did my head in.
I don't mind Bruce anyway. Gets me up and about every time I watch the replay (although it may possibly be mostly due to us slamming 7 unanswered on :thumbsup).
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Try watching it with no commentary and Pantera.
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I’ve got the poster & AFL record and the medallion. Still waiting for the Hun magazine; stickers, pins and guernsey
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Select have just released a premiers pack of collector cards
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Try watching it with no commentary and Pantera.
The greatest band of all time
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Club has added more merch to the online shop including the DVD packs people were asking about
see https://tigerland.shopdesq.com/premiers
It includes the GF, the other finals and season highlights it costs about $100 for non members and $90 for members
What is disappointing is the GF DVD is now selling for only $36 for members after they charged $50 on the Sunday after GF and the last 4 weeks on line & in the shop
Talk about ripping people off ::)
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thanks wp
yeah i think i stuffed up here grabbing the grand final dvd on its own knowing that a pack like this would come on sale.
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Have they fixed up the sync issue?
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Have they fixed up the sync issue?
Nope.
Will re release the DVD in December with the fix.
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Have they fixed up the sync issue?
I was about to by the $100 pack from the club.
Can some one elaborate on this issue?
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Have they fixed up the sync issue?
I was about to by the $100 pack from the club.
Can some one elaborate on this issue?
If you play the game with one of the radio commentaries, it's about 2-3 seconds out of sync
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Have they fixed up the sync issue?
I was about to by the $100 pack from the club.
Can some one elaborate on this issue?
If you play the game with one of the radio commentaries, it's about 2-3 seconds out of sync
Thanks.
So it sounds like it is going to be fixed. Might be a good idea to hold off for a while.
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Select have just released a premiers pack of collector cards
https://www.selectaustralia.com.au/2017-richmond-premiership-boxed-set
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Have they fixed up the sync issue?
I was about to by the $100 pack from the club.
Can some one elaborate on this issue?
If you play the game with one of the radio commentaries, it's about 2-3 seconds out of sync
Thanks.
So it sounds like it is going to be fixed. Might be a good idea to hold off for a while.
https://drive.google.com/file/d/0B9YGdHE2bJF0NHh3NXNDLURHUEk/view
The 5AA call is good to listen to.
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Have they actually sent anything out, stuff me.
Ive received 1 of 8 items I've ordered so far :banghead
🏆🐯
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Have they actually sent anything out, stuff me.
Ive received 1 of 8 items I've ordered so far :banghead
🏆🐯
Ive received 1 of 5 items
Spoke to them last week to find out what the hell is going on
Was told that 3 of the remaining 4 itrms should be here by the end of this week
Final item (the watch) by the end of next week. Watches only came him last week and they were to start getting shipped this week sometime
She also said they never envisaged the demand to be so high. They ran ot of stuff, shipping warehouse couldn't cope etc. Said they had learnt but did apologise for the huge delays
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In fairness its been 37 years since the last premiership, whilst you would expect the place to go gangbusters its gone beyond that.
Like frull nucrear exprosion gangbusters, a comment was made to me on Sunday by an opposition supporter that they have never seen so much merchanidise been sold after a Grand Final win, and for as long.
I missed out on a lot of things but, as that 4 week period of the finals cost me over a couple of grand. But I'm sure some nice artifacts from the GF will turn up at some stage
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Yeah all good, guess I'll just sit back keep relaxing and working my way through the premierships slabs
Bout time for another run of the Gf
Did watch the prelim the other night to mix it up, that bought a tear also
🏆🐯
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Figure this out
Ordered another GF T-shirt last Sunday - it is supposedly being delivered today
But still no sign of the stuff ordered 5 weeks ago :-[ :P ::)
And they wonder why people are getting frustrated
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I'm ok with the delays as long as they send us little stickers to upgrade our 2017 premiership gear to 2018 premiership gear when we get it.
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Can't believe how crap the customer service is at the Herald Sun shop.
Any chance they can get some extra help in and get stuff out inside 5 weeks!!! :thumbsdown
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Slattery Media Group @slatterymedia twitter:
Just when you thought you couldn’t get enough of the Tigers we’ve produced a wonderful picture book of season 2017! Out in two weeks.
(https://pbs.twimg.com/media/DOE-VHfUIAAU-Kj.jpg)
https://twitter.com/slatterymedia/status/928091532405522432
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Is it just me or does Hardwick have really short arms?
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Is it just me or does Hardwick have really short arms?
That's why he wont buy you a beer anytime soon! Oh, that, and the Sack Hardwick thread you haunted all year ... :shh
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Is it just me or does Hardwick have really short arms?
And long pockets
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Well the club certainly seems to have improved in so may ways, but cashing in on our success doesn't seem to be one of them.
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Haven’t got my stuff yet
Crazy
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Haven’t got my stuff yet
Crazy
It is a shambles now
this was confirmed for me when I phoned the club on Wednesday to try and find out what was going on
I appreciate that this has been bigger than they anticipated but seriously the execution has been amateur hour
A fortnight ago I phoned (after 6 weeks) to find out where my order was. I ordered 5 items (t-shirt, cap, 2 DVD's and a watch). From the 5 I received the cap
I got told that I would receive the t-shirt and DVDs by week ending 3 Nov and the watch by w/e 10 Nov
When the 3rd rolled around and again nothing I phoned
I first phoned at 9.40am and ended up on hold for 20 minutes. I tried again (on and off) until 11.50 when I finally got through
gave the young lady on the phone the order number and her very first question? "Have you received any of this order?" What the? Alarm bells! Surely the system would show what's been delivered and what is on back ordered. Wouldnt' the store at Punt road and outside warehouse have the same info...clearly not it seems (will prove it further in moment) :banghead :banghead
I explained what I had been told the fortnight previous to which she snapped the watches are not in and wouldn't be in until mid November. I said "so next week" and she said "no mid November" (please explain).
She then came up with this beauty "you need to understand that we have been let down by our suppliers". She told me this at least 6-8 times. I explained to her that any problems with suppliers is not my problem and I'd been let down by the club. 7 weeks is far too long without any explanation
She then said nothing she could do about the watches but "I suppose I can pack the rest of the stuff (dvds & t-shirt) and post it tonight"
Friday I get home from work and there is not 1 but 3 parcel cards in the letter box - knew what this meant immediately ::)
Pick up said parcels yesterday
Parcel 1 = t-shirt sent by the incompetent warehouse
Parcel 2 = 1 dvd sent by the above mentioned incompetent warehouse; who knows when the 2nd one will turn up
Parcel 3 = 2 dvds and another cap sent by the club - no t-shirt to be found
Clear left (club) isn't speaking to right (warehouse) and the warehouse distributor (warehouse 101 the label says) which is a company that was given the gig for all clubs by the AFL are a bunch of nongs
And finally, while I was out grocery shopping last week the TSG store finally had some GF merch available. While the club chooses to sell a stubby holder for $14.95 or $13.60 for members my local TSG store is selling them for $6. I know the club is marking them up at a premium but seriously an almost $8 difference is a disgrace
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I ordered from Herald Sun and received all the order except to mounted poster, which was acknowledged as being delayed in the package containing the rest of the order.
Club I ordered a variety of things and received zero so far.
I’m going to try and cancel
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Haven’t got my stuff yet
Crazy
It is a shambles now
this was confirmed for me when I phoned the club on Wednesday to try and find out what was going on
I appreciate that this has been bigger than they anticipated but seriously the execution has been amateur hour
A fortnight ago I phoned (after 6 weeks) to find out where my order was. I ordered 5 items (t-shirt, cap, 2 DVD's and a watch). From the 5 I received the cap
I got told that I would receive the t-shirt and DVDs by week ending 3 Nov and the watch by w/e 10 Nov
When the 3rd rolled around and again nothing I phoned
I first phoned at 9.40am and ended up on hold for 20 minutes. I tried again (on and off) until 11.50 when I finally got through
gave the young lady on the phone the order number and her very first question? "Have you received any of this order?" What the? Alarm bells! Surely the system would show what's been delivered and what is on back ordered. Wouldnt' the store at Punt road and outside warehouse have the same info...clearly not it seems (will prove it further in moment) :banghead :banghead
I explained what I had been told the fortnight previous to which she snapped the watches are not in and wouldn't be in until mid November. I said "so next week" and she said "no mid November" (please explain).
She then came up with this beauty "you need to understand that we have been let down by our suppliers". She told me this at least 6-8 times. I explained to her that any problems with suppliers is not my problem and I'd been let down by the club. 7 weeks is far too long without any explanation
She then said nothing she could do about the watches but "I suppose I can pack the rest of the stuff (dvds & t-shirt) and post it tonight"
Friday I get home from work and there is not 1 but 3 parcel cards in the letter box - knew what this meant immediately ::)
Pick up said parcels yesterday
Parcel 1 = t-shirt sent by the incompetent warehouse
Parcel 2 = 1 dvd sent by the above mentioned incompetent warehouse; who knows when the 2nd one will turn up
Parcel 3 = 2 dvds and another cap sent by the club - no t-shirt to be found
Clear left (club) isn't speaking to right (warehouse) and the warehouse distributor (warehouse 101 the label says) which is a company that was given the gig for all clubs by the AFL are a bunch of nongs
And finally, while I was out grocery shopping last week the TSG store finally had some GF merch available. While the club chooses to sell a stubby holder for $14.95 or $13.60 for members my local TSG store is selling them for $6. I know the club is marking them up at a premium but seriously an almost $8 difference is a disgrace
Imagine how much money the club has lost due to complete incompetence and lack of leadership in the merchandise shop. They've had stuffen 5 wks to fix things and still haven't got it right. Worth a rocket at the AGM
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Got all my stuff. :thumbsup
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Haven’t got my stuff yet
Crazy
It is a shambles now
this was confirmed for me when I phoned the club on Wednesday to try and find out what was going on
I appreciate that this has been bigger than they anticipated but seriously the execution has been amateur hour
A fortnight ago I phoned (after 6 weeks) to find out where my order was. I ordered 5 items (t-shirt, cap, 2 DVD's and a watch). From the 5 I received the cap
I got told that I would receive the t-shirt and DVDs by week ending 3 Nov and the watch by w/e 10 Nov
When the 3rd rolled around and again nothing I phoned
I first phoned at 9.40am and ended up on hold for 20 minutes. I tried again (on and off) until 11.50 when I finally got through
gave the young lady on the phone the order number and her very first question? "Have you received any of this order?" What the? Alarm bells! Surely the system would show what's been delivered and what is on back ordered. Wouldnt' the store at Punt road and outside warehouse have the same info...clearly not it seems (will prove it further in moment) :banghead :banghead
I explained what I had been told the fortnight previous to which she snapped the watches are not in and wouldn't be in until mid November. I said "so next week" and she said "no mid November" (please explain).
She then came up with this beauty "you need to understand that we have been let down by our suppliers". She told me this at least 6-8 times. I explained to her that any problems with suppliers is not my problem and I'd been let down by the club. 7 weeks is far too long without any explanation
She then said nothing she could do about the watches but "I suppose I can pack the rest of the stuff (dvds & t-shirt) and post it tonight"
Friday I get home from work and there is not 1 but 3 parcel cards in the letter box - knew what this meant immediately ::)
Pick up said parcels yesterday
Parcel 1 = t-shirt sent by the incompetent warehouse
Parcel 2 = 1 dvd sent by the above mentioned incompetent warehouse; who knows when the 2nd one will turn up
Parcel 3 = 2 dvds and another cap sent by the club - no t-shirt to be found
Clear left (club) isn't speaking to right (warehouse) and the warehouse distributor (warehouse 101 the label says) which is a company that was given the gig for all clubs by the AFL are a bunch of nongs
And finally, while I was out grocery shopping last week the TSG store finally had some GF merch available. While the club chooses to sell a stubby holder for $14.95 or $13.60 for members my local TSG store is selling them for $6. I know the club is marking them up at a premium but seriously an almost $8 difference is a disgrace
The GF was 6 weeks & 2 days ago :), can you give me next weeks lotto numbers please
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The best piece of memorabilia I have seen is from the guy on big footy who got the tiger poster framed with the complete set
of Richmond premiership cards running along the border of the piece. Said he got it for $295. Just a fantastic piece IMHO. Not
overly priced and just looks fantastic.
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There's a panoramic shot of the ground as the siren went which is also pretty awesome
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7 weeks or 6 and 2 days
Seriously , who gives a stuff
Unacceptable
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Just short of 8 weeks and still we wait
:banghead :help
:rant
With no answers as to when
Still plenty of excuses though :thumbsdown
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I suppose excellence hasn’t filtered down to the merchandise department.
They should get Cotchin down there and that chick that helps with the insane connections. :rollin
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I got an email from them apologising and saying hopeful for second week of December
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Sent a mail last week, had a little chuckle about selecting express post :rollin
Got this reply
Dear Michael,
Thank you for placing an order with the Tigerland Superstore. We sincerely apologise for the delay with your order and thank you for your patience.
The high demand for merchandise following our 2017 Premiership success has resulted in a delayed delivery. We are working as quickly as possible to fulfil your order with all delayed stock due to arrive in the first week of December.
We hate dropping the ball on customer service so we understand the frustration and inconvenience this may be causing. Once again, we sincerely apologise and appreciate your patience.
Please feel free to contact the Superstore on 1300 742 466 or tigerland@richmondfc.com.au if you have any questions.
Unsubscribe | Privacy Policy
© Richmond Football Club
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Blu-ray of GF with sync issues sorted now available through beyondhe.com.au.
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Part of my stuff arrived today.
No badges for the kids lol ... comical
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Most dissapointing part of the year
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Blu-ray of GF with sync issues sorted now available through beyondhe.com.au.
Thanks for that.
Shame I can't get it through the club, but hasn't been available on the website for 6 weeks or so now, and........
I want it before we win our next flag.
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WHwhy it taking ages?
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A few days short of 10 weeks
And still so many are waiting
:scream :help :banghead
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It really is bizarre.
Seems like pretty much everything I ordered is now available in other shops.
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This is why people should only buy from the superstore when the product is available in store and you go yourself and pick it up. I
know heaps of people who picked up all their memorabilia from other places within 3 weeks of winning the premiership. Even my
brother decided to spend hundreds of dollars but not at Richmond. Its such a shame, Richmond will lose heaps as a result of whats
happened. I wouldn't be surprised if people start asking for refunds.
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They obviously have more finances than we know, this being of no real importance.
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The Tigers’ Almanac is here!
December 10, 2017
by John Harms
The Tigers’ Almanac is here! Copies arrived on Thursday.
I think it looks fantastic. So bright and positive and energetic and Tigerly!
The launch is on Dec 13, 6 for 6.30 pm, at the North Fitzroy Arms, 296 Rae St, North Fitzroy. All welcome.
Books are available at the launch – and now. (Spread the word to all the Tigers’ faithful!)
Presenting The Tigers’ Almanac 2017. Read all about it HERE (http://www.footyalmanac.com.au/almanac-joy-announcing-the-tigers-almanac-2017/).
Purchase The Tigers’ Almanac 2017 HERE. (http://www.footyalmanac.com.au/purchase-the-tigers-almanac-2017-details-here/)
(http://www.footyalmanac.com.au/wp-content/uploads/TA17-Cover-draft-Nov-15-1-506x768.jpg)
http://www.footyalmanac.com.au/the-tigers-almanac-is-here/
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Well I think my stuff arrived today. Got a card to go and collect a package from the Post Office, but got home after work too late to get it today.
Still waiting to see if the Superstore is going to restock with copies of the Grandfinal, or preferably the finals pack or full season set, on Blueray. Not holding my breath. Will probably end up buying it from one of the 5 local stores that are currently stocking it. Seriously, I live 4000km from Melbourne, and yet I can get these products in my local shops but not from the Superstore.
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Well I think my stuff arrived today. Got a card to go and collect a package from the Post Office, but got home after work too late to get it today.
Marvellous. I left work early to pick this package up, and it was something my wife ordered for herself from Country Road.
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I've decided that I wont buying anything merch wise from the club going into 2018 due to this shambles
So....
I ordered a copy of the GF book "Tiger Time" direct from Slattery group the publisher on Wednesday (13th). Actaully the same price as the club is charging memberd
It was delivered today, yep today :clapping :clapping
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In case anyone wants to know................
After giving the club the benefit of the doubt for over 2 months, I have finally rung them to find out what the bloody hell is going on with my order. After waiting an hour on the phone, just spoke to someone in the merchandise section of the club. Was told the following:
1. The reason my order has been delayed is because I ordered a clash strip limited edition premiership jumper. Apparently the rest of my order would not be filled until it could all be sent out as one package!
2. These jumpers arrived at the warehouse late last week and the warehouse has promised stuff will be sent out before Christmas. The warehouse is a third party.
3. When the order is sent, I will receive a tracking number via email. It is likely that the order will be sent out the day before the tracking number is emailed.
4. When I asked why the club had not let anyone know what was going on I was told ""The club acknowledges that this issue could have been handled better." Arguably the understatement of the year.
5. If an order is not processed by Christmas, the person who placed the order will be phoned by the club to presumably apologise.
Vent time. Somewhat self indulgent, and I don't want to sound churlish because my son and I were lucky enough to get allocated GF tickets and saw us win the 2017 flag when so many missed out, but I am not happy Jan. I hope that someone from the club reads these pages and notes the following because no doubt there are plenty of other members with similar stories.
1. Just checked my email. I am yet to receive a tracking order, and given today is Tuesday, and that I live in regional WA, I guess I'll be getting a phone call for Christmas rather than the jumper the family wanted to give me. Every year the family buys me something from the superstore. They pay the premium price because they know I want to support the club. Reckon they'll be doing that again? I wouldn't bet on it!
2. Other items in that order were some Christmas presents for 2 kids who despite the marketing efforts of both the Dockers and West Coast Eagles, have stuck with their father and barrack for the Tigers. Both are club members since basically the day they were born. My 6 year old daughter has never seen the club play live. I'd like to say that is due to my brainwashing efforts, but they are good loyal kids, and while they will not know if the stuff doesn't turn up, they deserve a lot better from the club.
3. I get that the club has been let down by the stock of limited edition jumpers not arriving, and possibly by the warehouse as well. I get it, but would it have been too damn hard to have let us know what the hell was going on? Seriously, a simple email explanation, a phone call, a text, a media statement on the website. It wouldn't have changed the situation, but anything to let me know what was going on would have avoided a lot of unnecessary recent angst at my end.
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From Peggy on the RFC website:
Where is my merchandise?
As I’m sure all members can appreciate, the Club sold an incredible amount of memorabilia and merchandise following the Grand Final win. Our staff are working overtime to get those orders fulfilled and delivered pre-Xmas. I understand that there has been some frustration but our merchandise team is working extremely hard to fulfil orders as quickly as possible. The fulfilment of some orders is also reliant on production and delivery of stock meaning some of these delays are unfortunately out of our control.
http://www.richmondfc.com.au/news/2017-12-19/from-the-president
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It finally arrived in time Xmas
Shout out to the Matilda the club who I spoke to late last Friday who sorted my order out straight away. Absolute gem!!! Few others in the store can learn a helluva lot from her...
(https://pbs.twimg.com/media/DRZEVaJUEAEmKQn.jpg)
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In case anyone wants to know................
After giving the club the benefit of the doubt for over 2 months, I have finally rung them to find out what the bloody hell is going on with my order. After waiting an hour on the phone, just spoke to someone in the merchandise section of the club. Was told the following:
1. The reason my order has been delayed is because I ordered a clash strip limited edition premiership jumper. Apparently the rest of my order would not be filled until it could all be sent out as one package!
2. These jumpers arrived at the warehouse late last week and the warehouse has promised stuff will be sent out before Christmas. The warehouse is a third party.
3. When the order is sent, I will receive a tracking number via email. It is likely that the order will be sent out the day before the tracking number is emailed.
4. When I asked why the club had not let anyone know what was going on I was told ""The club acknowledges that this issue could have been handled better." Arguably the understatement of the year.
5. If an order is not processed by Christmas, the person who placed the order will be phoned by the club to presumably apologise.
Vent time. Somewhat self indulgent, and I don't want to sound churlish because my son and I were lucky enough to get allocated GF tickets and saw us win the 2017 flag when so many missed out, but I am not happy Jan. I hope that someone from the club reads these pages and notes the following because no doubt there are plenty of other members with similar stories.
1. Just checked my email. I am yet to receive a tracking order, and given today is Tuesday, and that I live in regional WA, I guess I'll be getting a phone call for Christmas rather than the jumper the family wanted to give me. Every year the family buys me something from the superstore. They pay the premium price because they know I want to support the club. Reckon they'll be doing that again? I wouldn't bet on it!
2. Other items in that order were some Christmas presents for 2 kids who despite the marketing efforts of both the Dockers and West Coast Eagles, have stuck with their father and barrack for the Tigers. Both are club members since basically the day they were born. My 6 year old daughter has never seen the club play live. I'd like to say that is due to my brainwashing efforts, but they are good loyal kids, and while they will not know if the stuff doesn't turn up, they deserve a lot better from the club.
3. I get that the club has been let down by the stock of limited edition jumpers not arriving, and possibly by the warehouse as well. I get it, but would it have been too damn hard to have let us know what the hell was going on? Seriously, a simple email explanation, a phone call, a text, a media statement on the website. It wouldn't have changed the situation, but anything to let me know what was going on would have avoided a lot of unnecessary recent angst at my end.
I too had stuff on order from the day after the GF, I received at least 2 emails explaining the delay, I am happy
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I too had stuff on order from the day after the GF, I received at least 2 emails explaining the delay, I am happy
Then you Taz are one of the lucky ones
In just on 12 weeks I didn't receive one email from the club. Know so many people who like me did not hear from the club... so as I said you are one of the lucky ones
the only contact I had with the club was me ringing them to try and find out what was going on
Every call I made either got told I needed to understand that they had been let down by suppliers or I was given a date of when the stock was due in only find out the next call that I shouldn't have been told that and then given another date.
Hate to break it to them but no I don't need to understand their problems with suppliers, that's not my concern. I am their customer and the attitude I faced every call until last Friday was that I was bothering them. Their apparent lack of ability or willingness to understand the concept that we are ALL their customers was disappointing to say the least
Fortunately I was extremely lucky last Friday to speak to Matilda who as I said was sensational. She was so switched on and first and foremost actually apologised for the delays. Until that point not one person I spoke to at the club actually apologised for the delays. She was the first :clapping
Hopefully the club has learnt something from this shambles because they have lost alot of goodwill and likely $$$ for that matter because of this
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1. The reason my order has been delayed is because I ordered a clash strip limited edition premiership jumper. Apparently the rest of my order would not be filled until it could all be sent out as one package!
Obviously they've changed the way they are doing things as I ordered 5 things and received 4 deliveries
2. These jumpers arrived at the warehouse late last week and the warehouse has promised stuff will be sent out before Christmas. The warehouse is a third party.
The warehouse mob which all AFL clubs use as per a deal HQ at Docklands signed up to last year are in a word pathetic.
3. When the order is sent, I will receive a tracking number via email. It is likely that the order will be sent out the day before the tracking number is emailed.
I hope this is the case. Because for my 3 deliveries from the above mentioned pathetic 3PL (whse) I only ever received 1 tracking advice for the 1st delivery after that nothing
For my watch delivery last week that Matilda organised for me, she sent through a tracking advice number - did I mention that Matilda was brilliant to deal with?
1. Just checked my email. I am yet to receive a tracking order, and given today is Tuesday, and that I live in regional WA, I guess I'll be getting a phone call for Christmas rather than the jumper the family wanted to give me. Every year the family buys me something from the superstore. They pay the premium price because they know I want to support the club. Reckon they'll be doing that again? I wouldn't bet on it!
I've already decided that I wont be buying any merch from the Club store in 2018. I usually spend between $200-$500 minimum but not in 2018. Suppose you can call it my protest. Matilda has restored some of faith but the other people I spoke to left me angry, frustrated and disappointed so.... the club misses out in 2018
3. I get that the club has been let down by the stock of limited edition jumpers not arriving, and possibly by the warehouse as well. I get it, but would it have been too damn hard to have let us know what the hell was going on? Seriously, a simple email explanation, a phone call, a text, a media statement on the website. It wouldn't have changed the situation, but anything to let me know what was going on would have avoided a lot of unnecessary recent angst at my end.
As per me prvious post to Taz, you're not alone
In just on 12 weeks I never heard from the Club and they can paint whatever picture they like but it wasn't good enough
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So, who missed out for Christmas?
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So, who missed out for Christmas?
Still haven’t got the stuff I ordered from the club the day after the GF
So I guess that’s missing out
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So, who missed out for Christmas?
Still haven’t got the stuff I ordered from the club the day after the GF
So I guess that’s missing out
Yep I'd count that. What a farce...
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Still waiting here.
Didn't get a phone call before Christmas as I was advised I would.
I assume the warehouse was closed from Christmas until probably this week, so wasn't expecting anything to come since December 23rd.
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Didn't get a phone call before Christmas as I was advised I would.
That's pee poor
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Still haven’t got the stuff I ordered from the club the day after the GF
So I guess that’s missing out
Got your stuff yet Damo?
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No
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No
Me either. Rang the club today and they told me it was being processed. They think it will be sent out later this week.
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I’m actually beyond caring anymore
Never had worse customer service with any purchase
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From RFC twitter:
"This is the cap! @NewEraAustralia's Richmond 9FORTY 2017 AFL Premiers Cap now available in-store at the Tigerland Superstore and online ..."
(https://tigerland.shopdesq.com/assets/uploads/1495/shopdesq/products/thumbnail/30D0F7C2-A928-1435-CAA4D11B5E464C63NewEraPremCapweb.jpg)
https://tigerland.shopdesq.com/premiers/richmond-tigers-premiers---940-new-era-cap
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From RFC twitter:
"This is the cap! @NewEraAustralia's Richmond 9FORTY 2017 AFL Premiers Cap now available in-store at the Tigerland Superstore and online ..."
(https://tigerland.shopdesq.com/assets/uploads/1495/shopdesq/products/thumbnail/30D0F7C2-A928-1435-CAA4D11B5E464C63NewEraPremCapweb.jpg)
https://tigerland.shopdesq.com/premiers/richmond-tigers-premiers---940-new-era-cap
order now to arrive for xmas 2018 (if you are lucky) :lol
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From RFC twitter:
"This is the cap! @NewEraAustralia's Richmond 9FORTY 2017 AFL Premiers Cap now available in-store at the Tigerland Superstore and online ..."
(https://tigerland.shopdesq.com/assets/uploads/1495/shopdesq/products/thumbnail/30D0F7C2-A928-1435-CAA4D11B5E464C63NewEraPremCapweb.jpg)
https://tigerland.shopdesq.com/premiers/richmond-tigers-premiers---940-new-era-cap
order now to arrive for xmas 2018 (if you are lucky) :lol
I was in the store on Wednesday and there were plenty there.
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Maybe they can send me my stuff from the day after the GF then lol
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From RFC twitter:
"This is the cap! @NewEraAustralia's Richmond 9FORTY 2017 AFL Premiers Cap now available in-store at the Tigerland Superstore and online ..."
(https://tigerland.shopdesq.com/assets/uploads/1495/shopdesq/products/thumbnail/30D0F7C2-A928-1435-CAA4D11B5E464C63NewEraPremCapweb.jpg)
https://tigerland.shopdesq.com/premiers/richmond-tigers-premiers---940-new-era-cap
order now to arrive for xmas 2018 (if you are lucky) :lol
I was in the store on Wednesday and there were plenty there.
Whats in the club store doesn't mean a thing when it comes to the online store.
On line store is run by a 3rd party. Club doesn't process or send the online orders
Hence one of the reasons for the GF merch debacle
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My stuff turned up today, totally unannounced despite the fact I was going to be emailed or texted tracking numbers etc.
Finally going to get to read Konrad Marshall's book. Limited edition premiership jumper looks good, but all in all, feel pretty flat about it really.
Flicking through the GF Record that I finally got is like drinking really flat beer.