Finals tickets

[JVT]

Still waiting, stupid website.

[WilliamPowell]

Yes extremely painful process

Ticketek website not coping with the traffic at all

Anyway seats in the Olympic stand category 1  which is what the crew wanted

I actually ended up using their other online site

m.ticketek.com.au

If you are haing trouble with the main one, try the "m" one much quicker

[tigs2011]

How do they guarantee that all the members who have guaranteed finals tickets actually get a ticket? 

[WilliamPowell]

How do they guarantee that all the members who have guaranteed finals tickets actually get a ticket? 

They can't  and it is wrong IMHO and not good enough. Again hate to categorise different levels of m'ship but when folks pay extra for their m'ship based on a guarantee then I should receive what they's paid for

Response I got from the Club when we discussed this very point was "you get guaranteed access to purchase tickets" not a guaranteed ticket except for the GF. Mentioned to them during this "discusssion" that my package clearly states "guaranteed tickets to every final that the RFC participates in" = Massive difference IMVHO

Response..... (insert stony silence here) then "we'll need to look at that wording" 

Right now it doesn't matter as I got tickets but struth if we had of missed out .... 

[smasha]

How do they guarantee that all the members who have guaranteed finals tickets actually get a ticket? 

They can't  and it is wrong IMHO and not good enough. Again hate to categorise different levels of m'ship but when folks pay extra for their m'ship based on a guarantee then I should receive what they's paid for

Response I got from the Club when we discussed this very point was "you get guaranteed access to purchase tickets" not a guaranteed ticket except for the GF. Mentioned to them during this "discusssion" that my package clearly states "guaranteed tickets to every final that the RFC participates in" = Massive difference IMVHO

Response..... (insert stony silence here) then "we'll need to look at that wording" 

Right now it doesn't matter as I got tickets but struth if we had of missed out .... 

I think the higher your membership category is ,the better seat you get that they give you by the barcode.
That's what I'm thinking.

I got the middle stand behind the outer punt road goal 6th row.

[tigs2011]

How do they guarantee that all the members who have guaranteed finals tickets actually get a ticket? 

They can't  and it is wrong IMHO and not good enough. Again hate to categorise different levels of m'ship but when folks pay extra for their m'ship based on a guarantee then I should receive what they's paid for

Response I got from the Club when we discussed this very point was "you get guaranteed access to purchase tickets" not a guaranteed ticket except for the GF. Mentioned to them during this "discusssion" that my package clearly states "guaranteed tickets to every final that the RFC participates in" = Massive difference IMVHO

Response..... (insert stony silence here) then "we'll need to look at that wording" 

Right now it doesn't matter as I got tickets but struth if we had of missed out .... 

Seriously? If I missed out I would have been asking for my extra money back. It's not even clever wording to trick people.

[JVT]

I used the mobile site, got M55. 

[WilliamPowell]

I think the higher your membership category is ,the better seat you get that they give you by the barcode.
That's what I'm thinking.I got the middle stand behind the outer punt road goal 6th row.

Absolutely not

I actually have a pretty high membership category (coterie memebership) and it makes no difference at all

Just ask the folks who fork out for Jack Club or Legends Club - we've all had to do exactly the same as everyone else this morning = no special seats, no speacial allocation. barcodes makes no difference, if we get seats great if wer miss out bad luck

Only seat choice you get was the category (1, 2, 3 etc) but I had no option on the actual seat, wanted level 2 Olympic all I could get was Level 1

I used the mobile site, got M55. 

Might see you we're in M53

Seriously? If I missed out I would have been asking for my extra money back. It's not even clever wording to trick people.

Seriously

also got told that as long as I was on the internet at 9am today I wouldn't miss out (and I haven't ) but as we are seeing the ticketek website is not coping and I am afraid somewhere along the line there will be people who are going to miss out in some way

[tigs2011]

Lol lucky I got up. Been thinking I was guaranteed a ticket all year because that's what it says.

[pmac21]

Couldnt get a category 1 or 2 ended up getting category 3 which is ponsford stand lower level.

Just happy not to be in the top deck....

[dwaino]

Got the missus to do it when she got to work. Originally had M11 Cat3 but the site kept dying. I told her to just get whatever she could as long as it was category 3. She got through on the mobile site and we're now M28. She said she definitely chose Richmond allocation so I hope there are some Tigers around there  would have thought it would be more Carlton that end 

I used the mobile site, got M55. 

Probably in my H&A seat 

[torch]

Got the missus to do it when she got to work. Originally had M11 Cat3 but the site kept dying. I told her to just get whatever she could as long as it was category 3. She got through on the mobile site and we're now M28. She said she definitely chose Richmond allocation so I hope there are some Tigers around there  would have thought it would be more Carlton that end 

I used the mobile site, got M55. 

Probably in my H&A seat 

That is funny, same happened to me! It was lagging so bad, so I used my iPhone (ticketek  and it was a breeze. Got M54, seems like Richmond members will be in M55, M54 or the whole Olympic Stand Level 1?

BRING IT ON CARLTON!

GO TIGERS!!!

 

[mightytiges]

Finally got mine  . Only took forever! Thanks Ticketek    .

WP is right. Whatever type of RFC membership you have makes no difference on the Ticketek website. You are put in the same queue as everyone else trying to access any of the four finals. Once you finally get in , the only thing you can choose is to be part of the RFC allocation and which seating category (1 to 7) you want and then you've given whatever seat they give you.

[WilliamPowell]

Finally got mine  . Only took forever! Thanks Ticketek    .

WP is right. Whatever type of RFC membership you have makes no difference on the Ticketek website. You are put in the same queue as everyone else trying to access any of the four finals. Once you finally get in , the only thing you can choose is to be part of the RFC allocation and which seating category (1 to 7) you want and then you've given whatever seat they give you.

The only thing any of us are guaranteed is GF tickets if that's part of your membership. But that not much use this week 

membership Barcodes that haven't got that guarantee wouldn't work but for weeks 1-3 of the finals it's a free for all 

And sorry I'll say it again it isn't good enough for people who have in good faith paid extra. Every piece of paper I have says as an IS member I am guaranteed tickets to every final the RFC participates in. I've since been told this is not the case and I'm peeved about it 

Fortunately, I got tickets but I feel for those folks who have been trying for since 9am this morning but are getting timed out because of the incompetance of the ticket agent = Ticketek

[mightytiges]

Finally got mine  . Only took forever! Thanks Ticketek    .

WP is right. Whatever type of RFC membership you have makes no difference on the Ticketek website. You are put in the same queue as everyone else trying to access any of the four finals. Once you finally get in , the only thing you can choose is to be part of the RFC allocation and which seating category (1 to 7) you want and then you've given whatever seat they give you.

The only thing any of us are guaranteed is GF tickets if that's part of your membership. But that not much use this week 

membership Barcodes that haven't got that guarantee wouldn't work but for weeks 1-3 of the finals it's a free for all 

And sorry I'll say it again it isn't good enough for people who have in good faith paid extra. Every piece of paper I have says as an IS member I am guaranteed tickets to every final the RFC participates in. I've since been told this is not the case and I'm peeved about it 

Fortunately, I got tickets but I feel for those folks who have been trying for since 9am this morning but are getting timed out because of the incompetance of the ticket agent = Ticketek

Based on today's experience do we really have guaranteed access to the GF if we make one?! If GF tickets are allocated and distributed to RFC members via the Club then fine but if we have to go through the Ticketek website then good luck! 

The weird thing about today is I actually got offered better seats once I finally got back on 30 minutes later after being timed out and having to queue all over again. That's why I normally still go to the outlets so I can choose what I want rather than having a computer just spit out some random seats. However given you had to get the tickets this morning from 9am I went via the Ticketek website hoping it would be more convenient and faster    . Anyway I've got my ticket so it's all done.