Guys I have a question regarding the ticket collection.
Sorry to be flooding this thread; Dad was successful in getting a ticket through the ballot as a Richmond member, however he's overseas at the moment and will likely miss the "big dance". He's hoping to get the ticket to my brother, however it states only the account holder and credit card holder is the one that can collect. He won't be able to grab it until the day. Any ideas as to how we can get it? I've emailed ticketek and the club but no response as yet (also called and didn't even get through to a person). Any advice would be appreciated.
Cheers guys.
Firstly, the club cannot help you. They are not the ticket agent so they really can't do anything
Secondly, your best option is to either phone Ticketek or go into one of the main collection points and speak to them. Find what if any options you have
Don't bother with emailing them. I have never known anyone to get a response from them
I've just picked up ours. They weren't interested in the credit card side of things. Focus was on photo id and the account number I got when I registered the bar codes.