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Author Topic: Membership pack arrived today :)  (Read 2905 times)

Offline Fishfinger

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Re: Membership pack arrived today :)
« Reply #15 on: January 05, 2008, 09:47:35 AM »
The club has sent an email to 'Tiger Insider' members.

Quote:
"We are currently aware of the issue with the stock sent out in our Tiger Insider
memberships. Unfortunately there was as an error in the data when we gave the
details of all of our Tiger Insider members to our mail house, therefore the
Reward and Recognition stock which includes standard member benefits (bumper
sticker, card wallet and lanyard) wasn't included in your membership package
when it was sent out.

We are in the process of rectifying this issue however due to the Christmas
break it may take longer than normally expected. As soon as this error is
fixed these items will be sent out."
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Online WilliamPowell

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Re: Membership pack arrived today :)
« Reply #16 on: January 05, 2008, 08:14:10 PM »
Quote from: retygas on January 04, 2008, 11:27:46 PM
Got my pack last week. But it was missing half the things. So we rang and they told us yes you will be missing stuff out of it. If they bloody knew that then why the hell didn't they have the common sence to add a small note in it to tell me that the rest will arrive later. Or some crap like that. I really was looking forwards to putting the stickers on my ute window. But now I have to wait for how long is your guess. Not good enough I think.

retygas: I don't think they can put a note in when it appears they didn't know until after the stuff was sent out that the mail house had stuffed up.

Yes they gave the mail house the wrong info but...

I reckon the mail house can take some blame too - they've doing this for at least 5 years now one would think they'd have a fair idea of what should be in the packs. But most probably they didn't give a stuff
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retygas

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Re: Membership pack arrived today :)
« Reply #17 on: January 05, 2008, 10:42:24 PM »
I was un aware of that before I done my post. I just had to have a whinge.
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retygas

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Re: Membership pack arrived today :)
« Reply #18 on: January 07, 2008, 07:58:20 AM »
Well I went and check that all my information was correct in the membership part, like email address and it is, and has been correct. But I have not been sent any email so I still can have a whinge.
Thanks can only be given to this site which keeps me more informed that the actual Richmond site.
So I will wait to see just how long it take them to email me this info.
All I can say I'm glad I'm not waiting for it as if it was life or death.
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