2023 Membership - Levelling Up

[one-eyed]

Some latest membership info:

Our current early 2023 tally is about 30k but that is changing rapidly as the rollover memberships are being processed.

Early next week, the new 'Member Rewards' campaign will be launched. An email will be sent out to all members with all the details.

Once you've selected the Member Rewards package that you want, then your membership package will be posted out to you.

[WilliamPowell]

Early next week, the new 'Member Rewards' campaign will be launched. An email will be sent out to all members with all the details.

Email came today.

Have to say I am totally confused but hey what's new 

[one-eyed]

Early next week, the new 'Member Rewards' campaign will be launched. An email will be sent out to all members with all the details.

Email came today.

Have to say I am totally confused but hey what's new 

Glad my info was correct except I haven't received the email yet .

[WilliamPowell]

Early next week, the new 'Member Rewards' campaign will be launched. An email will be sent out to all members with all the details.

Email came today.

Have to say I am totally confused but hey what's new 

Glad my info was correct except I haven't received the email yet .

Well when I clicked on the link to set up my account it told me I needed to re-set my password because I'd already used one 

So re-set and got in but the instructions on redeeming or opting out are so vague

[one-eyed]

Early next week, the new 'Member Rewards' campaign will be launched. An email will be sent out to all members with all the details.

Email came today.

Have to say I am totally confused but hey what's new 

Glad my info was correct except I haven't received the email yet .

Well when I clicked on the link to set up my account it told me I needed to re-set my password because I'd already used one 

So re-set and got in but the instructions on redeeming or opting out are so vague

Did they give you a dollar amount that you can spend on what you want?


ps. According to the membership dept. they are sending around 10k emails per day and hoping to be finished by the end of next week.

[WilliamPowell]

Did they give you a dollar amount that you can spend on what you want?

Yes it does show the total $$$ you have available

But it doesn't show the value of the "core" pack.

So if you have $50 on the entitlements screen it doesn't show the value of the core pack. So how do you know how much of the $50 gets eaten up by that core pack.

... I haven't clicked on anything yet as I am trying to find out if how I want to receive my 2nd Club XIII membership can be done ...

As I mentioned the instructions are vague. And the YouTube video you can look at is next to useless

[one-eyed]

Here's the RFC email:

Hi OE,

Thank you for being with us as a Richmond member in 2023.

Included in your membership is access to our Richmond Member Rewards portal where you can create your membership pack using credit, which is pre-loaded in your account. We have over 30 product items for you to choose from, including membership cards, caps and scarves. Customise your membership pack to suit your Yellow and Black needs!

To start, simply click on the link below and enter your username to set up your account. For pre-Christmas delivery, we encourage you to make your selection by 5pm Wednesday, 30 November.

The Richmond Member Rewards portal can be viewed on mobile, but for the best experience possible we recommend browsing via a laptop or PC!

Your username is: redacted email address

Click here [ed. click in the email] to make your selection.

If you have any questions, contact us at membership@richmondfc.com.au or phone 1300 742 466, Monday to Friday 9am-5pm.
 
Happy shopping & go Tiges!

[one-eyed]

And here's the introductory video:

https://www.youtube.com/watch?v=0tiJp492iYg

[one-eyed]

Did they give you a dollar amount that you can spend on what you want?

Yes it does show the total $$$ you have available

But it doesn't show the value of the "core" pack.

So if you have $50 on the entitlements screen it doesn't show the value of the core pack. So how do you know how much of the $50 gets eaten up by that core pack.

... I haven't clicked on anything yet as I am trying to find out if how I want to receive my 2nd Club XIII membership can be done ...

As I mentioned the instructions are vague. And the YouTube video you can look at is next to useless

When you click on "Redeem" it tells you the prices of each item that you can select as part of the core pack.

The maximum "core pack" spend is $50 (barcoded membership card + patched cap/scarf) and the minimum is $0 (digital membership only).

Any amount remaining is credit you can then spend on other merchandise.

What you 'buy' is added to your shopping cart.

When you are finished 'purchasing', go to the checkout.

ps. Anything above the $50 credit, obviously you have to pay extra for.


CORE PACK - ACCESS MEMBER

Your core pack contains a bumper sticker as well as your choice of a barcoded or commemorative card and lanyard plus your choice of a cap or a scarf with a patch!

Standard Member Card (Selected one option)

* Commemorative Card - $5
* Barcoded Card - $15
* Opt-Out (Digital Membership Card) - $0

Merchandise (Select one option)

* Cap - $30
* Cap & Patch - $35
* Scarf - $30
* Scarf & Patch - $35
* Opt-Out - $0

[WilliamPowell]

Got my answer about Club XIII today. Not completely happy but it is what it is

All I want to know now is where is the keyring that Balmey and Hosko spoke about in their video spruiking Member Rewards?

It isn't showing in the list of items 

[one-eyed]

Member Rewards Items (not included in the core pack)

[one-eyed]

Got my answer about Club XIII today. Not completely happy but it is what it is

All I await to know now is where is the keyring that Balmey and Hosko spoke about in their video spruiking Member Rewards?

It isn't showing in the list of items 

Balmey and Sarah Hosking's video: https://www.youtube.com/watch?v=OWBMr7q8Ri8&t=53s

Yep. As the post above this shows, the dog collar and the keyring with how long you've been a member (mentioned in the video) weren't listed.

[WilliamPowell]

Got my answer about Club XIII today. Not completely happy but it is what it is

All I await to know now is where is the keyring that Balmey and Hosko spoke about in their video spruiking Member Rewards?

It isn't showing in the list of items 

Balmey and Sarah Hosking's video: https://www.youtube.com/watch?v=OWBMr7q8Ri8&t=53s

Yep. As the post above this shows, the dog collar and the keyring with how long you've been a member (mentioned in the video) weren't listed.

Exactly, pretty disappointed about that

They actually said there would be 30 items to chose from going by the list it's only 24 (includes cap and scarf but excludes core pack stuff)

Will be speaking to the Club about it Monday or if I see someone today at the AFLW I'll be asking

[mightytiges]

Got my answer about Club XIII today. Not completely happy but it is what it is

All I await to know now is where is the keyring that Balmey and Hosko spoke about in their video spruiking Member Rewards?

It isn't showing in the list of items 

Balmey and Sarah Hosking's video: https://www.youtube.com/watch?v=OWBMr7q8Ri8&t=53s

Yep. As the post above this shows, the dog collar and the keyring with how long you've been a member (mentioned in the video) weren't listed.

Exactly, pretty disappointed about that

They actually said there would be 30 items to chose from going by the list it's only 24 (includes cap and scarf but excludes core pack stuff)

Will be speaking to the Club about it Monday or if I see someone today at the AFLW I'll be asking

The person I spoke to said it's the lapel pin but that didn't make sense to me as the video clearly said a keyring  .

It doesn't make a difference for me because I first became a member in 2001 and so the last two digits of the year is the number of years I've been a member (i.e. 23 years in 2023). So I went with the richmond jumper lapel pin as it has 23 on it in the pic.

[mightytiges]

2023 membership tally update - As of 14/11/2022:

66,279


Source: Me  via a club official.


Roughly the same tally at the same time last year. So already on track for a sixth straight year of 100k+ members.
66,000 - 12/11/2022