Author Topic: Windows Technical Dept Support Group encounter  (Read 1372 times)

Offline tiga

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Windows Technical Dept Support Group encounter
« on: September 12, 2013, 11:44:39 AM »
Had a ball last night when a scammer (Kent Williams  :lol) from "Windows Technical Dept support group" called to inform me that my computer was severely affected with Malware and viruses and he needed to fix it for me. As a security specialist by trade, I am fully aware of what these guys are up to so I decided to have a little fun with him and see how far I could go before they hung up. I initially questioned him on the differences between malware and viruses and my call immediately got escalated to a team leader. I then quizzed him on several topics including him telling me what IP address he was detecting the viruses and malware on. He then realised that I needed to be escalated and asked if I would like to speak to...Get this..."The International Villager"  :lol

I then asked him what was an international villager but he didn't answer and just kept asking me if I wanted to speak to him. He became frustrated with me (score!!) and then said "I just spoke to the International villager and he said he couldn't be bothered talking to me!" I then said "Awwww so I can't speak to the International Villager?" to which he replied.."Okay I'll put you through"

I then got to speak to the "International Villager"!! YAY!!!  :thumbsup He answered with "Gidday Mate!" in a really bad Indian attempt at an Aussie accent"  :rollin He said he was not only the International Villager but also the top fully qualified technician. I then proceeded to ask him if he was fully Microsoft certified and he said yes. I then asked him which Microsoft certification he had and I helped him out by rolling off a few and mixed in a few acronyms that mean absolutely nothing. He chose "ATO".  :lol For any of you who are not aware of Microsoft certifications, ATO is not one of them.
He then proceeded to puff up his chest further and stated than not only was he a Microsoft ATO, but he was also a PHD!!!  :lol I then said "Really??? A PHD in what??" He said a PHD in Microsoft applications!!!!!! ROLFMAOOOOOO I then asked him which University did he get his degree at and he said it was the "Canberran University".  :lol

He then said "Why do you question me so much?" and became really peed off and thats when the insults started...Yes the classic "guy" insults like "You effing guy" and "You lie to me Guy"  :lol
All I could think of was the Tom Green "You kicked my Dog" prank call.
He continued on with his insults "Eff you Guy" and "You Effing Yellow Man!". I then did my best Popeye laugh and said "I love my life, I live in a big house on a large leafy green block, I have a nice car and Box seats at the Cricket where I drink, eat and generally have a ball whenever I feel like it" and I then said..."So how does this compare to your life?" To which he finally responded with calling me an "effing yellow guy and eff you!!" I then said "Bye bye now" several times in my best Jim Carry voice and he then hung up infuriated! 25 minutes I kept them on the line and they got nothing but frustration!  :thumbsup

Offline Chuck17

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Re: Windows Technical Dept Support Group encounter
« Reply #1 on: September 12, 2013, 11:48:05 AM »
 :bow

Online WilliamPowell

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Re: Windows Technical Dept Support Group encounter
« Reply #2 on: September 12, 2013, 12:02:36 PM »
 :clapping :clapping :clapping
"Oh yes I am a dreamer, I still see us flying high!"

from the song "Don't Walk Away" by Pat Benatar 1988 (Wide Awake In Dreamland)

dwaino

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Re: Windows Technical Dept Support Group encounter
« Reply #3 on: September 12, 2013, 12:41:42 PM »
 :lol :lol :lol :clapping :bow

International villager  :lol love it.

Offline Penelope

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Re: Windows Technical Dept Support Group encounter
« Reply #4 on: September 12, 2013, 12:45:15 PM »
 :lol
sweet.

that "you kicked my dog" call is pee funny
“For My thoughts are not your thoughts,
Nor are your ways my ways,” says the Lord.
 
“For as the heavens are higher than the earth,
So are my ways higher than your ways,
And my thoughts than your thoughts."

Yahweh? or the great Clawski?

yaw rehto eht dellorcs ti fi daer ot reisae eb dluow tI

Offline Smokey

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Re: Windows Technical Dept Support Group encounter
« Reply #5 on: September 12, 2013, 01:49:02 PM »
 :lol :rollin :lol

 :clapping :clapping :clapping

Love it when those lying scamming thieves get stuffed over!  I had fun with one once when he hung up in frustration having spent a fair while trying to navigate me around "my Windows Vista computer that was severely infected with a virus" when all the time I was describing my Ubuntu screen to him.  Reckon he needed a Bex and a good lie down afterwards.   ;D

Offline tiga

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Re: Windows Technical Dept Support Group encounter
« Reply #6 on: September 12, 2013, 02:30:11 PM »
:lol :rollin :lol

 :clapping :clapping :clapping

Love it when those lying scamming thieves get stuffed over!  I had fun with one once when he hung up in frustration having spent a fair while trying to navigate me around "my Windows Vista computer that was severely infected with a virus" when all the time I was describing my Ubuntu screen to him.  Reckon he needed a Bex and a good lie down afterwards.   ;D

Thats awesome Smokey!  :lol I've only had three calls from them in the past few years but I'm always thinking of different ways to have fun with them. I think next time I will answer as Kurpal and ask him if he is the man that kicked my Dog and let the rest take care of itself.  ;D Or I might resurrect an old rig, fill it full of all sorts of nasty crap and easy to find documents titled "How to blow up Indian call centres and leave no trace" and "Confidential - Indian Call Centre Staff Address lists" and fill it full of Indian names and various Indian addresses I get from Google Maps.  ;D

Here is a link of a security guy who recorded his encounter with the scammers.

http://www.wired.co.uk/news/archive/2013-04/11/malwarebytes