Disagree. I would be fine with Hardwick coming out and saying this is what we tried, this is why we tried it, it didn't work out, so this is how we're trying to rectify the situation. I don't think there would be any harm in that. Everyone makes mistakes. It's about how you fix them.
It's not like his mistakes are a secret to anyone.
I think beating around the bush with jargon is far more damaging than taking responsibility for his errors.