Preliminary final tickets / Ticketek problems (Herald-Sun)

[one-eyed]

FANS are reporting problems buying seats for Saturday’s blockbuster preliminary final at the MCG as thousands flood the Ticketek website this morning.

Tickets have just gone on sale for club members for the Richmond v Greater Western Sydney match with some camping out overnight to snap up precious seats.

Fans have taken to Twitter to express frustration, but the agency has denied the site crashed at any point this morning and is urging fans to be patient.

The agency says it deploys a queuing system to ensure fair access to tickets, which are being snapped up at a rate of 1200 tickets per minute.

But fans are frustrated.

“Another day of people trying to buy finals tickets another day of ticketek crashing, gorgeous,” tweeted one fan.

Others like James Rouel had better luck.

“Had tickets purchased and in my email by 9.03, not sure what all the stress people have over Ticketek,” he tweeted.

Ticketek managing director Cameron Hoy said the website had performed well.

“This morning’s on sale for the Richmond v GWS preliminary final saw thousands of fans secure tickets at a rate of over 1200 tickets per minute from 9am,” he said.

“The Ticketek website performed seamlessly and any assertion that our website crashed is simply baseless and inaccurate.

“As with any major on sale Ticketek deploys a queuing system to ensure fair access to tickets.

“Right throughout this morning’s on sale Ticketek social media response team was engaging directly with fans in real time, encouraging them to be patient, hold their place in the queue and that our systems were operating normally.

“Contrary to the claims by a few fans on social media, the on sale delivered a great experience for the vast majority of fans.”

Richmond has more than 72,000 members.

The capacity of the MCG is just over 100,000.

SECOND PRELIMINARY FINAL

WHAT: Richmond v GWS

WHERE: MCG

WHEN: Saturday September 23, 4.45pm

TICKETS ON SALE:

Competing Club Members

Monday September 18, 9am-1pm

General Public

Monday September 18, 2pm

AFL Members

Tuesday September 19, 9am

http://www.heraldsun.com.au/sport/afl/teams/richmond/richmond-fans-dare-to-dream-with-90000-expected-to-descend-on-mcg-for-gws-clash/news-story/22425c97effa947a41fa2940145fa0e5

[TFL]

Was a disgrace today, terrible.

I buy tickets all the time for footy, concerts where there is high demand.

I was ready to go before 9 and it took me over 30mins to actually get into the site despite trying numerous ways and browser windows.

Its never normally an issue.

Then got stuck up the back of level 4.

Who would make the decision to allow two tickets per membership, this has impacted also.

Total rubbish!!

[one-eyed]

The AFL Fans Association is again up in arms after in-demand tickets for Richmond's preliminary final on Saturday were again legally resold for more than $400.

http://www.theage.com.au/afl/afl-news/afl-ticket-issues-rearise-for-richmondgreater-western-sydney-20170918-gyjm0u.html

[tony_montana]

This year is the first time Ive ever had issues getting tickets online - theres some serious buying up of tickets going on to then resale. Like someone else mentioned earlier, never ever had this problem before and all of a sudden both games impossible to get through for hrs

[pmac21]

Funnily enough I logged in to ticketek at 8:55 and at 9:04 it came up and no problems. 
Level 1 this time....
I had heaps of problems for the qualifying final.

[Loui Tufga]

I managed to get six GA tickets for a mate by three minutes past two, no issues what so ever.

[🏅Dooks]

We got ours no probs

[camboon]

7 tickets in 6 min, got through ok I thought

[Go Richo 12]

I got my tickets,easy as. One thing i have noticed,in the past if i try from PC at work, i struggle. Get on my iphone, no problems at all.

[dwaino]

Jumped on the mobile site at 9am on the dot and was queued for nearly 15 minutes. Once I was in it was fine and got 4 level 1 cat 3 no dramas. This whole finals thing is an expensive endeavour however  .

[Eat_em_Alive]

Jumped on the mobile site at 9am on the dot and was queued for nearly 15 minutes. Once I was in it was fine and got 4 level 1 cat 3 no dramas. This whole finals thing is an expensive endeavour however  .

[one-eyed]

No surprise but Ch 7 news just now said Richmond's allocation has sold out.

[🏅Dooks]

No surprise but Ch 7 news just now said Richmond's allocation has sold out.

So what happens to the GWS allocation?

[dwaino]

No surprise but Ch 7 news just now said Richmond's allocation has sold out.

So what happens to the GWS allocation?

Their maxi taxi still has a couple seats left.

[dwaino]

Jumped on the mobile site at 9am on the dot and was queued for nearly 15 minutes. Once I was in it was fine and got 4 level 1 cat 3 no dramas. This whole finals thing is an expensive endeavour however  .

Yessssss big man let's beat them up.