It really truly is a disgrace the state of that site, if I need info I usually look and find it here first.
The thing is it is really not that hard, but because of the standard of the site I just couldn't be bothered even trying to go there sometimes (I am sure that goes for more than just I)
And ur right MT if it worked correctly more people would go there more often and sponsors would get good value for money.
Anyone from Richmond read this and want to pay me 60 K+ a year to run it properly feel free to PM me.