Here's their "Sorry" video
http://www.youtube.com/watch?v=klh7MzFcDfEand their letter....
Dear Tigers Supporter,
Sportsbet wishes to extend its deep apology to all Richmond supporters for paying out on Richmond to get the Wooden Spoon after only 4 rounds of the season. Our error of misjudgment cost us over $150,000 and we also had to payout on West Coast.
We recognise we may have offended loyal and faithful Richmond supporters, and we're sorry. We want you to know we would have had more glee doing the same thing had it been Collingwood, Carlton or Essendon.
In the spirit of our apology, and to give you a laugh, we have created a Sorry Song with video clip for Tigers supporters.
Please click here to view our sorry song [Ed. see above].
If you would like to pass a message to our marketing department, or have any questions please click here to send us an email or call 1800 155 887.
May the mighty Tiges reign supreme once again in 2011.
Yours faithfully,
Mathew Stewart
Customer Marketing Manager
Sportsbet