He's right.
We've been a club without mental fortitude for years and I believe the reason for this is our leadership. Until recently we haven't had the on field direction or strength of character to stop the rot/don't panic/claw our way back on top. The great three-peat Brisbane side used to beat up on teams mentally before the game had barely begun. They would intimidate their opponents physically and get in their ears and heads. They never believed they would lose a game and this arrogance all came from their leaders.
If we want to start to push up the ladder it needs to begin with our leaders.